Disney is modifying the Guest Assistance Card Program for Walt Disney World and Disneyland Resorts.
Disney's modifying the current Guest Assistance Card program, which provides access to attractions for guests with disabilities, so they can continue to serve the guests who truly need it. The new program is designed to provide the special experience guests have come to expect from Disney. This is also expected to enable Disney to help control abuse with the current program that was, unfortunately, widespread and growing at an alarming rate. The new Disability Access Service (DAS) Card will replace the Guest Assistance Card. Guests will be able to request a Disability Access Service Card at Guest Relations, and they will receive a return time for attractions based on the current wait time. With that said, Disney has long recognized and accommodated people with different needs. Guests can visit Guest Relations to discuss their individual situation, and Disney Cast Members will continue to provide assistance that is responsive to their unique circumstances. Meg Crofton, president Walt Disney Parks and Resorts Operations, United States and France, recently shared a letter of reassurance and continuing commitment to organizations representing the autism and disabled communities. We wanted to share her words with our Blog readers, as well. Click here for additional information about the new program.
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